Comments on: Five Broken Kindles: Why Amazon’s Warranty is Ideal for Travelers https://toomanyadapters.com/broken-kindles-amazons-replacement-warranty-for-travellers/ Tech gear, gadgets, reviews, and advice Thu, 30 Apr 2020 09:03:31 +0000 hourly 1 https://wordpress.org/?v=6.8.3 By: Lauren Juliff https://toomanyadapters.com/broken-kindles-amazons-replacement-warranty-for-travellers/#comment-703813 https://toomanyadapters.com/?p=8053#comment-703813 In reply to Paul.

Hi Paul! At this point, I’d actually never bought a book from the Kindle store. So I was especially shocked when they kept replacing it because I was just putting my own books on to the device.

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By: Paul https://toomanyadapters.com/broken-kindles-amazons-replacement-warranty-for-travellers/#comment-703260 https://toomanyadapters.com/?p=8053#comment-703260 Do you buy a lot of books through the Kindle store or do you load your own books or use library loans? I ask because I’m curious if they reference your purchase history to your likeliness of getting a replacement. If you’re a “big ticket” buyer or something. Like a high roller at a casino. I’m the opposite and have never loaded a book from the Amazon store to the device and only use it for personal documents and library books! I’d love to know!

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By: Dave Dean https://toomanyadapters.com/broken-kindles-amazons-replacement-warranty-for-travellers/#comment-681529 https://toomanyadapters.com/?p=8053#comment-681529 In reply to Megan Patrick.

It’s just the standard warranty, not the additional one. I suspect you’ll probably get offered a discount rather than a replacement, since your Paperwhite is out of warranty, but it’s always worth asking!

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By: Megan Patrick https://toomanyadapters.com/broken-kindles-amazons-replacement-warranty-for-travellers/#comment-681507 https://toomanyadapters.com/?p=8053#comment-681507 Hi! Do you purchase the additional warranty, or are they honoring the included one year warranty which is standard with all kindles? I have kindle paper white I purchased less than 2 years ago and I am heartbroken as it is my 4th kindle and I can’t imagine life without it! Of course, I would love to buy myself the new oasis for my birthday this week, but with a price tag of approx $250 I’d rather wait until I absolutely HAVE to. So, before I call cust service, I’m wondering if I’ll even have any luck trying to replace mine (being older than one year)
Thanks and I just linked to your travel blog and look forward to checking it out!
Peace, Megan in Nashville

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By: Christian https://toomanyadapters.com/broken-kindles-amazons-replacement-warranty-for-travellers/#comment-657527 https://toomanyadapters.com/?p=8053#comment-657527 In reply to Christian.

Edit and update to my last comment. I called again and they sent me a replacement! Made my day. Thanks Amazon!!!

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By: Christian https://toomanyadapters.com/broken-kindles-amazons-replacement-warranty-for-travellers/#comment-657511 https://toomanyadapters.com/?p=8053#comment-657511 Owned 5 kindles and never broke one before, today i broke my oasis 2 (cost 279 usd new as a preorder) after owning less than 4 months has a crack in the screen and amazon says i can buy a new one for 15% off, 213 dollars. Amazon not so helpful to me as they were to you. I am glad that you were taken care of so nicely but wish i were as lucky.

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By: Lauren https://toomanyadapters.com/broken-kindles-amazons-replacement-warranty-for-travellers/#comment-649654 https://toomanyadapters.com/?p=8053#comment-649654 In reply to Amit.

Did you read the last part of my post, where I said that Amazon makes money from the sale of ebooks not the Kindle itself, and that’s why they have such a great warranty? And let’s face it, if people were spending $100 on a product that doesn’t last for even a year, they’d obviously not buy a replacement, would give it bad reviews, and Amazon would make far less money over the long term. If Amazon thought it was *abuse*, they’d have a limit on how many replacements they’ll send out, but they don’t, because they know it’s worth it for them.

And as for Amazon being a good company: lol.

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By: Amit https://toomanyadapters.com/broken-kindles-amazons-replacement-warranty-for-travellers/#comment-649652 https://toomanyadapters.com/?p=8053#comment-649652 This is called the abusing of a good company.

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By: Caroline https://toomanyadapters.com/broken-kindles-amazons-replacement-warranty-for-travellers/#comment-643336 https://toomanyadapters.com/?p=8053#comment-643336 12 times in a year. I beat you.

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By: Vaughan https://toomanyadapters.com/broken-kindles-amazons-replacement-warranty-for-travellers/#comment-643190 https://toomanyadapters.com/?p=8053#comment-643190 I’ve had my Kindle 3 for about 3 years now, still going strong and it goes everywhere with me. Fair dinkum, Lauren, you really are death for tech! 🙂

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